7 Days Return Policy: We offer you complete peace of mind while ordering at Make My Gaadi, we assure you that all products sold on MakeMyGaadi are brand new and 100% genuine. In case, the product you have received is 'Damaged', 'Defective' or 'Not as Described', our Return policy has got you covered. Possible resolution could be Replacement or Refund depending on the case. Your return request will be processed once we receive the originally ordered item back from the courier.
There are certain scenarios where it is difficult for us to support returns:
If an item is found defective or damaged, please get in touch with our Team via email at [email protected] or Whats App Us on our Support Number +91-7809780008 within 7 days of receipt of the product. Wherever possible we will facilitate the pick-up of the item through our courier partners. In case, the pick-up cannot be arranged by us, you can return the item through a third-party courier service and we will return the courier cost.
You may cancel your order before it has been dispatched. You have to send an email to [email protected] for a cancellation Request. Your entire order amount will be refunded. Unfortunately, an order cannot be cancelled once the item has been shipped to you. For a Quicker Action you can fill a Form to Cancel the Order
Once you request the cancellation of your order, it will take us a maximum of 24-48 hours to cancel the order and initiate a refund. You will be notified of the same by email. It may take up to 7-10 business days for the respective banks to process the refund. Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund.